Phase 2 : planning

This phase involves using Hot Rivet's sales culture models as the analytical process which will build a workable change program, including an effective project approach with realistic milestones. We define realistic qualitative and quantitative goals and the steps needed to accomplish these goals within a time frame, together with a detailed cost-benefit analysis and a quantifiable business case.

The implementation of this programme will bring about the defined future state, taking into account the organization's readiness to change.